General Terms and Conditions

Ahrtal-Tourismus Bad Neuenahr-Ahrweiler e.V., hereinafter abbreviated to "AT", arranges accommodation from hosts and private landlords (hotels, guesthouses, guesthouses, private rooms and holiday flats), hereinafter uniformly referred to as "hosts", in the Ahr Valley in accordance with the current offer. The following terms and conditions, insofar as they have been effectively agreed, form part of the guest accommodation/accommodation contract concluded between the guest and the host in the event of a booking and, in addition to the statutory provisions, govern the contractual relationship between the guest and the host and the agency activities of the AT. Please read these terms and conditions carefully.

Ahrtal-Tourismus Bad Neuenahr-Ahrweiler e.V. does not take part in voluntary dispute resolution proceedings before a consumer arbitration board. Nevertheless, we are obliged to provide you with the contact details of the competent body:

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V.,

Straßburger Str. 8, 77694 Kehl, phone: +49 785179579 40, fax: +49 7851 79579 41, internet: www.verbraucher-schlichter.de, e-mail: mail@verbraucher-schlichter.de

Note on online dispute resolution pursuant to Art. 14 para. 1 ODR-VO: The European Commission provides a platform for online dispute resolution (OS), which you can find at ec.europa.eu/consumers/odr.

 

Travel conditions for overnight stays

Travel conditions package deals

Terms and conditions for group programmes